This profile has been claimed by the business owner or representative.
Krupp Moving And Storage
- Cincinnati, OH
About this business
Location details
151 W 4th St, Suite 502, Cincinnati, OH, 45202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
DO NOT USE KRUPP MOVING. Using this company was the worst financial decision we have ever made. First off, they no-showed on our moving day after calling the night before to confirm everything. They then showed up 2 hours late to the rescheduled moving date the next day, which was our last day of possession. During the move broke my nicest TV, gashed our Kitchen table, and marked up our nice living room furniture, all while putting 2 holes in our walls in the new house. They then sent a claims person to the house to assess d... read more
Business response:
Ryan, I'm very sorry to hear about your experience, which falls far short of the service we expect to provide. We take claims of no-shows and late arrivals, damaged and misplaced items, holes in walls, inappropriate employee behavior (including alleged drug use), and improper packing very seriously. We have escalated your file to senior management and our claims team to investigate the events and the actions of the crew and will review any documentation and evidence you provided. We will reassess the claim resolution and the... read more
https://www.facebook.com/share/p/1G5WqnTQhv/?mibextid=oFDknk
Business response:
Thank you for bringing this to our attention. We're truly sorry to hear about the difficulties your friend faced during their recent move. Their satisfaction is incredibly important to us, and we're committed to resolving any issues promptly. We’ve reached out to the customer to better understand what happened and to find a solution. Please check our latest correspondence or contact us directly at your earliest convenience so we can address your concerns swiftly. Thank you for your patience and understanding.
Frequently asked questions about Krupp Moving And Storage
How is Krupp Moving And Storage rated?
Krupp Moving And Storage has a 4.9 star rating with 252 reviews.
When is Krupp Moving And Storage open?
Krupp Moving And Storage is closed now. It will open tomorrow at 8:00 a.m.