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MG Moving Services
- Movers
- Richmond, VA
About this business
Location details
401 Dabbs House Rd, Richmond, VA, 23223, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My Guys charged me 1500.00 for an in town move, damaged my piano, my piano bench and soiled my upholstery. I sent my claim form in within the allotted time and they refused to honor my claim saying they couldn’t read it. I sent it three times MAKIKG SIRE EVERYTHING WAS CORRECT and they STILL REFUSED to pay for any damages. DO NOT TRUST MY GUYS MOVING
Business response:
We moved this customer on 7/25/18 and sent her a claim form the next day. Our policy is you must ask for a claim form in 30 days and fill it out in 7 days. This is explained on the claim form. After numerous tries and extensions we finally got the claim form filled out on August 21. In spite of all this we will send the customer a check for her claim. We do have a reason for these rules and try our best to help the customer through the process as we did in this case. Luckily we have a very low claims ratio. We are alwa... read more
In March 2018, I was given a quote for a move of my household goods from Virginia Beach to the Richmond area. I was given an estimate to have my items packaged, picked up, stored and then delivered to my new home. The original estimate was for $4282 subject to change only based on weight according the the estimator and I was told this included all expected expenses. On May 9th when they arrived at my home (2.5 hours late from the window I was given) to deliver my goods, the crew chief handed me paperwork stating I owed an ad... read more
Movers caused over $4,000.00 in damage to our furniture and appliances and only paid $325 on our claim!!! Absolutely ridiculous!!! We have VERY heavy furniture and they sent 4 guys, 3 of which were over 50 years old. Took 3 of them to move just the headboard on our king size bed up the stairs to our new home. They lost the power cord for our leather sofa, sliced the leather on the side of the sofa, put a huge dent and scratch in my refrigerator. Scratched up 3 of our bed foot boards and 2 tables. Also they were 1 hour ... read more
Be careful when signing the liability page before moving. I've just received a $50.00 cheque from My Guys Moving compensation for my recliner after the movers messed it up. I received a $425.00 quotation to fix the chair from the company that sold me the chair. Not a happy customer!
Frequently asked questions about MG Moving Services
How is MG Moving Services rated?
MG Moving Services has a 4.7 star rating with 607 reviews.
When is MG Moving Services open?
MG Moving Services is closed now. It will open tomorrow at 8:00 a.m.